On your platform, you can décide to give your users access to the Stripe portal, allowing them to manage their payment method and see their billing history. This is quite convenient if they have an expired credit card and want to change it.

If you activate it, your users will be able to access this portal to view their invoices and change their payment method directly from their user profile, under the “Profile  Information” menu (then  by clicking on the “Go to my billing information” link):

 

 

Once the user clicks on the link, he will see a portal like the one below where he will be able to change his payment method (change his credit card) or consult his invoice history (if you have authorized access).

 

 

⚠️ WARNING: Use of the Stripe portal may be subject to an additional fee. We recommend that you check with Stripe support before activating the Stripe portal.

 

To activate the Stripe portal, you need to :

1/ Activate the option in the OKAST Editor, under the menu “project configuration”.

 

2/ Activate the option on your Stripe account. To do this you will need to make a request to the Stripe support: More info here: https://support.stripe.com/questions/billing-customer-portal

Once the portal is activated, you will be able to configure several options for your portal from the https://dashboard.stripe.com/settings/billing/portal menu :

  • Portal appearance to personalize the portal with your logo and colors: https://dashboard.stripe.com/settings/branding
  • Information your users will have access to: a history of invoices, option to change their current payment method (credit card)

Note: we only support the options: Invoice history and Payment methods.

For more information, contact us at hello@okast.tv